susan scott

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How Does a CEO Do Engagement?

Step one, stop talking about inclusion and engagement and start doing it. Step two, conduct "beach ball meetings"(instructions follow). Step three, look beyond hard-wired assumptions and, yes, listen.
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New Poll: CEOs Find Challenges In Using Customer Data To Drive Innovation

Ability to harness and sort through data for meaningful insights remains a hurdle, many say. “The key is...finding what is actually relevant.”

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CEO CONFIDENCE INDEX

CEO Confidence Continues To Slide In September As Labor, Washington And Covid Worries Grow

Chief Executive’s latest poll finds U.S. CEOs increasingly concerned that labor shortages and Biden-era policies will stall chances to rebound from the pandemic.