susan scott

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How Does a CEO Do Engagement?

Step one, stop talking about inclusion and engagement and start doing it. Step two, conduct "beach ball meetings"(instructions follow). Step three, look beyond hard-wired assumptions and, yes, listen.
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New Poll: CEOs Find Challenges In Using Customer Data To Drive Innovation

Ability to harness and sort through data for meaningful insights remains a hurdle, many say. “The key is...finding what is actually relevant.”

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CEO CONFIDENCE INDEX

CEO Confidence Falls To Decade Low, But Few Predict Recession

Chief Executive’s June survey of 278 U.S. CEOs shows leading confidence indicator now at 5.5/10, the lowest reading in nearly a decade. Majority forecasts worsening conditions in the year ahead, though not a recession.