Rebuilding From a Position of Crisis: 5 Lessons from SeaWorld CEO Joel Manby
SeaWorld CEO Joel Manby had to make a very difficult decision followed by an even tougher announcement: Over the next few years, the company’s parks—built on the playful antics of trained killer whales—would be shutting down the iconic shows that made Shamu famous. Going forward, they would be transitioning to offer visitors a different kind of experience.