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ChiefExecutive.net

Customer Experience

Customer Experience

Why It’s So Critical to Engage Your Customers During Social Distancing

Vince Dawkins

Customer Experience

Varsity Brands Bets Big on Back to School

Customer Experience

That’s a Wrap: Simple Innovation Moves Cheese For Big Dairy Company

Customer Experience

Humanizing Technology—And Companies—For A Post-Pandemic World

Kaon Interactive CEO On Bridging Innovation And Business

Gabriel Perna

Gavin Finn, CEO of Kaon Interactive, is all about bridging the gap from technological innovation to the marketing and business side.

How Focusing On Customer Lifetime Value Can Drive Growth

Allison Hartsoe

Rather than invest in scattershot and generic marketing campaigns, companies are building equity by identifying their best customers, and focusing on customer lifetime value.

Keys To Delivering An Individualized Experience To Your Customers  

Alexandra Jaritz

It’s critical to master the intersection of service and technology, providing customers with multiple paths to match their needs and preferences.

Customer Experience Is Key To Boosting Retention

Ajay Gupta

Companies today must go beyond simply selling products and services to give customers what they’re looking for – the ideal customer experience.

How A Cultural Anthropologist Can Help You Strengthen Your Loyal Customer Base

Robbie Blinkoff

A cultural anthropologist can help CEOs think more like the customer.

Capacity Planning For Customer Success

Haresh Gangwani

How do you approach capacity planning for customer success? There are a lot of moving parts to building a profitable model.

Marvin Windows CEO Paul Marvin Looks To Overhaul The Customer Experience

Dale Buss

Paul Marvin, the fourth-generation CEO of Marvin Windows and Doors, is introducing innovations in how the company goes to market.

Integrating The Customer And Employee Experience

Stefanie Hill

Customer experience and employee experience are now inextricably linked, and your customer experience is only as good as your employee experience. What can CEOs do about it?

From SaaS To A XaaS World: The Importance Of The Customer Experience

Etai Beck

Software as a service is sweeping B2B sectors from transportation to printing and jet engines, turning SaaS into “everything as a service” or “XaaS”.

Head Of User Experience: The New Role For The Modern CEO

Andy Swann

Customers know best what they want and those best positioned to gain that information in an organization are those closest to the customer. That's where the CEO needs to be.

1234...7Page 3 of 7

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CEO CONFIDENCE INDEX

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© 2019 | ChiefExecutive.net | Chief Executive Group

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