In this edition of our Corporate Competitor Podcast, Maxwell Leadership Thought Leader Don Yaeger sits down with the CEO of Virgin Voyages Tom McAlpin to discuss how to deliver unique value by learning what your audience is missing in their experience with your brand.
This is no time to underestimate the revenue implications for a single customer-facing decision. Here are questions all CEOs should be asking.
Companies can expand their reach by advertising on music streaming services and podcasts, but to be successful with younger listeners, they really have to be intentional.
In the end, the world will belong to those who don’t try to fight the trend but rather find new ways of creating value that will monetize it.
Six ways to delight customers and maintain market share in the new world.
There’s nothing more important that customer retention in times like these. Customer experience expert Lior Arussy has six tips.
In this edition of our Corporate Competitor Podcast, Maxwell Leadership’s Don Yaeger continues his conversation with co-founder of The Ritz Carlton Hotel Company, Horst Schulze, to reflect on empowering employees to see themselves as valued contributors.
It may not be as sexy as winning new business, but in this economy, it’s even more critical. Here’s how a dozen company leaders are prioritizing customer retention.
The last three years presented the chief executive of Jack Henry with a rich consumer laboratory. “Don’t make me go through some crazy phone-dialing tree.”
Despite a tumultuous global backdrop, a ‘life-centric’ approach to customers can give business leaders cause for optimism in 2022 and beyond.
Chief Executive Group exists to improve the performance of U.S. CEOs, senior executives and public-company directors, helping you grow your companies, build your communities and strengthen society. Learn more at chiefexecutivegroup.com.
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1:00 - 5:00 pm
We are in a period of rapid change. Customer needs, technologies, competitors and internal capabilities require companies to review and update their strategies for the new realities. In this workshop, strategy experts Steve Rutan and Denise Harrison will show you a systematic approach to strategic planning to help you refine or redefine your business strategy and approach including:
2:00 - 5:00 pm
Female leaders face the same issues all leaders do, but they often face additional challenges too. In this peer session, we will facilitate a discussion of best practices and how to overcome common barriers to help women leaders be more effective within and outside their organizations.
Limited space available.
10:30 - 5:00 pm
General’s Retreat at Hermitage Golf Course
Sponsored by UBS
General’s Retreat, built in 1986 with architect Gary Roger Baird, has been voted the “Best Golf Course in Nashville” and is a “must play” when visiting the Nashville, Tennessee area. With the beautiful setting along the Cumberland River, golfers of all capabilities will thoroughly enjoy the golf, scenery and hospitality.
The golf outing fee includes transportation to and from the hotel, greens/cart fees, use of practice facilities, and boxed lunch. The bus will leave the hotel at 10:30 am for a noon shotgun start and return to the hotel after the cocktail reception following the completion of the round.
