Tag: crisis management

Sephora's incident with the Grammy-nominated singer SZA is an example of companies needing to be aware of a digital danger zone from which they cannot escape unharmed.

Just as the CBS board of directors once ignored Les Moonves' alleged misconduct, they now face a new distraction from the departed CEO.

A massive data breach revealed today tested the character of Marriott hotels this week – and it came through in flying colors.

When unexpected crisis hits an organization, the CEO needs to take a deep breath, then start thinking like a Chief Emergency Officer.

The brilliant network honcho was wired in a way that he understood public taste better than anyone. Why did his instinct desert him when he needed it most?

As global markets brace for potential impact from political uncertainty, C-Suite officers are struggling with how to stay on strategy. Here are three trademark panic behaviors and three ways CEOs can get everyone back on track.

Amid a new foodborne illness outbreak, Chipotle’s leadership, including CEO Brian Niccol, is not only failing to protect all of its customers, it’s failing its brand.

In the age of social activism powerful forces are fueling a fundamental shift, not only in the influence of social media but also in the rise and fall of brands and leaders.

There are no more organizations left to fire Papa John Schnatter, no more boards to resign. So how did such a storied entrepreneur take such a wrong turn?

Samsonite’s board fired CEO Ramesh Tainwala for ​a self-inflicted injury—​trying to get away with lying in a big data world.