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ChiefExecutive.net

Tag: crisis management

Brand Management

Sephora Needs a Day of Celebrity Training

Jeff Cunningham

Sephora's incident with the Grammy-nominated singer SZA is an example of companies needing to be aware of a digital danger zone from which they cannot escape unharmed.

Crisis Management

Les Moonves And The Failures of The CBS Board

Jeff Cunningham

Just as the CBS board of directors once ignored Les Moonves' alleged misconduct, they now face a new distraction from the departed CEO.

Crisis Management

Marriott Models How To Handle A Hacking Attack

Jeffrey Sonnenfeld

A massive data breach revealed today tested the character of Marriott hotels this week – and it came through in flying colors.

Crisis Management

In Times Of Crisis, The CEO Becomes Chief Emergency Officer

Neil Culbertson & Laurel Kennedy

When unexpected crisis hits an organization, the CEO needs to take a deep breath, then start thinking like a Chief Emergency Officer.

Crisis Management

What Can We Learn From Les Moonves?

Jeff Cunningham

The brilliant network honcho was wired in a way that he understood public taste better than anyone. Why did his instinct desert him when he needed it most?

Crisis Management

Are Uncertain Times Causing Your C-Suite to Panic?

Matthew Bedwell and William Stern

As global markets brace for potential impact from political uncertainty, C-Suite officers are struggling with how to stay on strategy. Here are three trademark panic behaviors and three ways CEOs can get everyone back on track.

Corporate Reputation

Chipotle’s Leadership Has A Significant Trust Problem

Michael Toebe

Amid a new foodborne illness outbreak, Chipotle’s leadership, including CEO Brian Niccol, is not only failing to protect all of its customers, it’s failing its brand.

Crisis Management

Safeguarding Corporate Reputation In The Age Of Social Activism

Susan Stern

In the age of social activism powerful forces are fueling a fundamental shift, not only in the influence of social media but also in the rise and fall of brands and leaders.

Crisis Management

What Papa John Schnatter Didn’t Get About Being A CEO

Jeff Cunningham

There are no more organizations left to fire Papa John Schnatter, no more boards to resign. So how did such a storied entrepreneur take such a wrong turn?

Crisis Management

Former Samsonite CEO Ramesh Tainwala’s Self-Inflicted Injury

Jeff Cunningham

Samsonite’s board fired CEO Ramesh Tainwala for ​a self-inflicted injury—​trying to get away with lying in a big data world.

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In a survey of more than 600 CEOs, 4 out of 5 forecast a positive business environment by this time next year—if a vaccine is found and the presidential election goes off smoothly.

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