Home » Author Archives: J.P. Donlon

Author Archives: J.P. Donlon

J.P. Donlon
JP Donlon is the Editor-in-Chief of Chief Executive magazine.

The Danger of Trump Overplaying His Hand

When Ford Motor Co CEO Mark Fields decided to scrap his firm's planned Mexican car factory and add 700 jobs in Michigan following criticism by Donald Trump, he called the move "a vote of confidence" in Trump, but primarily a response to a decline in North American demand for small cars like those that would have been made at the Mexican plant. He said Ford would have made the same decision even if Trump had not been elected.

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Why Service Design Should be Fundamental to your Strategy

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A recent Gartner survey on the role of marketing in customer experience found that, by 2016, 89% of companies expect to compete mostly on the basis of customer experience, versus 36% four years ago.

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The Key Traits that Separate CEOs from other Senior Executives

There are two traits that stand out when it comes to the “essence” of the CEO personality: an ability to embrace appropriate risks and a bias toward acting and capitalizing on opportunities. In other words, a CEO is significantly less cautious and more likely to take action when compared to other senior executives.

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Why U.S. Manufacturers Need to Put People First

Manufacturing is enjoying a comeback, but mid-market and smaller companies need to raise their game if they want to succeed in today’s global marketplace.

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