Why Every CEO Needs To Own The Pipeline Again

businessman climb up rising arrow with big telescope spyglass
AdobeStock
In a buyer-led market with stretched sales cycles, quarterly reviews aren't enough. CEOs need weekly pipeline visibility to make smarter decisions on hiring, product bets and GTM strategy—before revenue stalls.

Revenue is still the engine for reinvestment and growth, but the pace and expectations for leaders have changed dramatically.

In today’s buyer-led, budget-constrained environment, pipeline is more than a sales tool. It’s the CEO’s compass.

When I first stepped into executive leadership, knowing quarter-end numbers was enough.  Now, we need daily visibility into what’s happening upstream: pipeline activity, deal velocity, buyer behavior and all the signals that show whether the company is gaining ground or about to stall.

Pipeline insights drive everything from hiring and product investments to how to structure teams globally. An organization can’t scale on guesses. You need a plan grounded in future revenue.

CEOs can’t afford to be hands-off

The margin for error is slim. Sales cycles stretch as buying groups grow, and leaders have to see when velocity slows, deals stall or buyer behavior shifts. Each week, I review the pipeline with our revenue leaders. We look at meetings booked, deals progressing and what reps are committing to this quarter. It’s not micromanagement. It’s leadership.

Those conversations shape resource planning and go-to-market (GTM) strategy. If we’re considering expansion in the UK or Argentina, I want indicators that support the move—and those indicators live in the pipeline.

If you still think of discovery as a stage, you’re already behind. It’s the main event. By the time buyers meet your team, they’ve done research and coordinated across stakeholders. In a complex journey, sellers win by making buying easier: clarify the problem, align stakeholders and build the business case quickly.

The How: What I track, how I run the weekly, and where I lean in

I don’t need a 40-tab spreadsheet. I need a tight view that shows: are we on track, what’s at risk and what to fix first.  Here’s how I run it, with the human moments that keep it from becoming a numbers-only ritual.

1) The CEO’s pipeline dashboard

Start with a one-page pre-read from RevOps. It’s the same every week, so we can see patterns, not just points.

Coverage and quality
  • Pipeline coverage: open pipeline due to close ÷ target. I look at weighted and unweighted, by stage and segment. Early in the quarter, three to four times can work as a rule of thumb, but only when it’s grounded in real win rates, not hope.
  • Win rate and stage conversion: by segment, annual contract value (ACV), and industry; highlight the biggest drop-offs.
  • ICP and source mix: percent of pipeline from ideal customer profile accounts and from the top two or three sources.

Velocity and risk

Forecast integrity
  • Forecast accuracy trend (last four quarters).
  • Slipped deals and reasons.

Customer signals

Win/loss reasons and value proof: how many late-stage opportunities have a jointly defined success plan or business case?

Between the lines, I’m listening for the story. If coverage looks fine but the mix is off, I want to hear why. That’s where the business lives.

2) The weekly pipeline review (45–60 minutes)

Start with what changed and why. No surprises or ad-hoc dashboards. Then, get specific.

  1. Forecast delta (10 min): What moved compared to last week? Risks, upside and the evidence for reclassifications.
  2. Pipeline health (10 min): Coverage for this and next quarter, velocity trend, conversion bottlenecks, single-threaded risks.
  3. Deal inspection (15–20 min): Four to six material opportunities. A mix of win, commit and risk. Are we multithreaded? What’s the mutual success plan? What’s the next verifiable step with the buyer?
  4. Systemic blockers (10 min): Pricing exceptions, product gaps, procurement friction. Be sure to capture owners and dates.
  5. Plan of record (5–10 min): Two-week actions to unblock conversion and add net-new, ICP-fit pipeline.

The human part: I ask the account executive to tell the story in two minutes as if I’m the customer’s CFO. If the story doesn’t add up, the stage probably doesn’t either.

3) Staying close without micromanaging

• Set guardrails, not play calls. Define what “good” looks like and establish coverage thresholds, multithreading expectations, and discovery standards. Then let leaders choose the plays.

• Inspect the why. When a deal moves stages or slips, ask what changed. Is there a new champion, validated budget, or confirmed problem?

• Choose fly-in moments. Show up at inflection points, not for every call. Your presence should accelerate consensus, not crowd the room.

Coach with questions, not commands. You’ll solve more by probing than by prescribing.

4) The questions I ask my revenue leaders

I keep a short list and use it every week so the team knows what good answers sound like:

  1. Coverage: Do we have enough qualified coverage to hit this and next quarter in each segment? If not, which one or two levers add quality pipeline fastest?
  2. Velocity: Where are deals aging past 2x the stage median, and what’s the next verifiable step?
  3. Multithreading: How many active contacts are we engaging in the top 10 deals? Who’s missing from finance, operations or IT?
  4. Compete: What did we learn from last week’s losses, and how can we counter?
  5. Value proof: How many late-stage deals have a jointly defined success plan or business case?
  6. Forecast integrity: What changed in commit and why? What evidence supports it?
  7. Demand sources: Which sources create the highest win-rate pipeline right now?
  8. Customer voice: What did customers say about why they chose us, or didn’t, last week?
  9. Next two weeks: What will we do to unblock conversion and add net-new pipeline?

5) Signals for hiring, GTM shifts, and product bets

When the dashboard lights up, act where it matters most.

• Hiring. A sustained coverage shortfall in a healthy segment despite strong top-of-funnel suggests adding pipeline-generation capacity, such as SDRs, before AEs. If lead response time creeps up or meetings per representative exceed sustainable levels, hire to protect speed-to-lead and conversion. Coach before adding headcount when productivity varies widely.

• GTM shifts. If stage conversions in a segment lag behind baseline—say, discovery to evaluation—revisit ICP, entry point and value propositions. If win/loss patterns point to one competitor or recurring objection, sharpen positioning and enablement where it matters most.

• Product bets. When qualified, late-stage losses cite capability gaps. Quantify the annual recurring revenue at stake vs. the build cost to inform the roadmap. Look for proof patterns from discovery and pilots that reduce time-to-value and make stakeholder consensus easier. In complex purchases, helping buyers navigate the process is itself a differentiator.

When revenue slows

I start with one question: When’s the last time you asked a customer why they chose you? You’ll learn which pain they were solving, what stood out and whether expectations were met. Then talk to your sales team—not to interrogate, to listen. Dashboards give you data. People give you context.

From there, focus on three levers: coverage, conversion and velocity. A simple velocity equation—opportunities × deal value × win rate, divided by cycle length—tells which lever will move revenue fastest. Pick one, act, measure.

Owning the pipeline doesn’t mean being the loudest voice in the room. It means being the most informed—and making better decisions earlier. Stay connected to the pipeline, and we don’t just react faster. We lead better.


MORE LIKE THIS

Get the CEO Briefing

Sign up today to get weekly access to the latest issues affecting CEOs in every industry

upcoming events

Roundtable

Strategic Planning Workshop

1:00 - 5:00 pm

Over 70% of Executives Surveyed Agree: Many Strategic Planning Efforts Lack Systematic Approach Tips for Enhancing Your Strategic Planning Process

Executives expressed frustration with their current strategic planning process. Issues include:

  1. Lack of systematic approach (70%)
  2. Laundry lists without prioritization (68%)
  3. Decisions based on personalities rather than facts and information (65%)

 

Steve Rutan and Denise Harrison have put together an afternoon workshop that will provide the tools you need to address these concerns.  They have worked with hundreds of executives to develop a systematic approach that will enable your team to make better decisions during strategic planning.  Steve and Denise will walk you through exercises for prioritizing your lists and steps that will reset and reinvigorate your process.  This will be a hands-on workshop that will enable you to think about your business as you use the tools that are being presented.  If you are ready for a Strategic Planning tune-up, select this workshop in your registration form.  The additional fee of $695 will be added to your total.

To sign up, select this option in your registration form. Additional fee of $695 will be added to your total.

New York, NY: ​​​Chief Executive's Corporate Citizenship Awards 2017

Women in Leadership Seminar and Peer Discussion

2:00 - 5:00 pm

Female leaders face the same issues all leaders do, but they often face additional challenges too. In this peer session, we will facilitate a discussion of best practices and how to overcome common barriers to help women leaders be more effective within and outside their organizations. 

Limited space available.

To sign up, select this option in your registration form. Additional fee of $495 will be added to your total.

Golf Outing

10:30 - 5:00 pm
General’s Retreat at Hermitage Golf Course
Sponsored by UBS

General’s Retreat, built in 1986 with architect Gary Roger Baird, has been voted the “Best Golf Course in Nashville” and is a “must play” when visiting the Nashville, Tennessee area. With the beautiful setting along the Cumberland River, golfers of all capabilities will thoroughly enjoy the golf, scenery and hospitality.

The golf outing fee includes transportation to and from the hotel, greens/cart fees, use of practice facilities, and boxed lunch. The bus will leave the hotel at 10:30 am for a noon shotgun start and return to the hotel after the cocktail reception following the completion of the round.

To sign up, select this option in your registration form. Additional fee of $295 will be added to your total.