Better, better, better. It’s not bigger, it’s better. So that’s two. Three, how do we make HSS accessible to the world? We’re sitting here, the largest musculoskeletal institute in the world, we have figured out how to be the leader, not only the largest, but also the leader. And then we have all this knowledge about how to take care of one of the biggest health issues out there. If you go to a large employer, musculoskeletal is probably their first or second largest spend. It’s probably the fastest growing spend in their healthcare portfolio. And among others disease categories, there’s probably more variability and opportunities for improvement. It is not fair for people not to be able to come here. Now the problem is we can’t be everywhere and let everyone get on a plane and come here. We grow as much as we can in a way that doesn’t dilute the brand. We’re growing throughout the Tri-State area; we’re growing where we sit right now. We’re going to have a new building for people to drive under soon.
So, more people want to come here, right. For care. It’s hard to grow in New York. So yeah. And so that’s one thing. And then we probably have seven or eight locations that are under construction right now throughout the Tri-State area and beyond. Midtown, West Side, Hudson Yards, Brooklyn, Long island, Queens, Connecticut, Florida. We want to deliver care close to where people live. We have a relationship [with a provider] in Aspen, Colorado. We have things that we are doing in other parts of the world as well.
Talk to me about HSS’ partnership with employers?
About six years ago, we had a board retreat. Usually our roadmap gets validated at the board retreat we have every couple of years. What came out of that board retreat is we need to do a better job of articulating our value proposition to consumers, insurers and employers. And what was born out of that was to focus on employers. So today we have relationships with probably 30 large employers that may have a New York base, but also are national or international.
Some of those relationships are super strong and some of those are developing and we have others in the pipeline. And those relationships include a variety of different services, including facilitated access. How do we make sure that our workforce has access to [HSS] in an efficient manner? In some cases that includes education on how to maintain and protect their musculoskeletal health. In some cases that includes providing services on site at those employers, particularly physician services and Rehab. And we do that for many employers in many locations throughout the Tri-State area. And then in some cases, it includes health care services. We may have a bundle with them, which is sort of a traditional reimbursement relationship.
Healthcare these days is focused on lowering the cost of care for patients. As the CEO of the Hospital for Special Surgery, you are at the center of this. How do you deal with these realities?
I would say that’s why the third thing is make HSS more accessible. If we could wave a magic wand and replicate this across the country, we would save the country. It would save billions of dollars. I don’t work in government. I don’t work in Washington. It’s not my job, but my job is to take HSS and don’t mess it up, make it better, make it work, more accessible. By making it more accessible, we’re filling an obligation to make our contribution to fixing our portion of healthcare.
Read more: Henry Schein CEO: Keep Humanity At The Core of Healthcare
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1:00 - 5:00 pm
Over 70% of Executives Surveyed Agree: Many Strategic Planning Efforts Lack Systematic Approach Tips for Enhancing Your Strategic Planning Process
Executives expressed frustration with their current strategic planning process. Issues include:
Steve Rutan and Denise Harrison have put together an afternoon workshop that will provide the tools you need to address these concerns. They have worked with hundreds of executives to develop a systematic approach that will enable your team to make better decisions during strategic planning. Steve and Denise will walk you through exercises for prioritizing your lists and steps that will reset and reinvigorate your process. This will be a hands-on workshop that will enable you to think about your business as you use the tools that are being presented. If you are ready for a Strategic Planning tune-up, select this workshop in your registration form. The additional fee of $695 will be added to your total.
2:00 - 5:00 pm
Female leaders face the same issues all leaders do, but they often face additional challenges too. In this peer session, we will facilitate a discussion of best practices and how to overcome common barriers to help women leaders be more effective within and outside their organizations.
Limited space available.
10:30 - 5:00 pm
General’s Retreat at Hermitage Golf Course
Sponsored by UBS
General’s Retreat, built in 1986 with architect Gary Roger Baird, has been voted the “Best Golf Course in Nashville” and is a “must play” when visiting the Nashville, Tennessee area. With the beautiful setting along the Cumberland River, golfers of all capabilities will thoroughly enjoy the golf, scenery and hospitality.
The golf outing fee includes transportation to and from the hotel, greens/cart fees, use of practice facilities, and boxed lunch. The bus will leave the hotel at 10:30 am for a noon shotgun start and return to the hotel after the cocktail reception following the completion of the round.
