Jennifer Morgan, President of SAP North America, Inc., considers the pace of digital disruption to be the most pressing challenge. According to Morgan, things “have never moved as fast and they’ll never move this slow again. No one is immune,” she told Fortune editor Alan Murray recently. Engagement and trust round out the top three issues.
While nearly every industry is being disrupted by digital technology today, Accenture chose to write an entire report on the post and parcel industry, and for good reason. What’s unique about this category is the transformation of ‘final mile delivery,’ which affects every company whose product ultimately reaches the consumer. “The last mile is under attack,” said Brody Buhler, Global Managing Director Accenture Post and Parcel.
There are opportunities for all companies to evaluate the methods they use for delivery of products, contracts, communications — anything and everything that gets delivered to a client or a partner. Companies should be looking for ways to eliminate paper, streamline deliveries, and deliver faster, better and cheaper.
However, by adopting mobile and analytics, companies in this sector are turning their attention away from cost-cutting and focusing on investments that generate revenue. For example, high performers are successfully slowing the decline of mail volumes and actually growing marketing mail volume in some locations through innovative practices. They combine digital with physical to create new marketing solutions that have a measurable return on investment, Accenture said.
Other than the usual suspects, which include picking up a delivery load for the return trip or aligning with a partner to make join delivers, how can your company generate revenue through your delivery mechanisms?
Are you experimenting with drones? If not, should you be?
Take this opportunity to bring the question up at a Board or executive team meeting. When it’s working well, your delivery strategy is one of those sleepy capabilities that runs itself and doesn’t get any attention. Now may be a good time to devote some attention to an area that could provide new opportunities.
Chief Executive Group exists to improve the performance of U.S. CEOs, senior executives and public-company directors, helping you grow your companies, build your communities and strengthen society. Learn more at chiefexecutivegroup.com.
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1:00 - 5:00 pm
Over 70% of Executives Surveyed Agree: Many Strategic Planning Efforts Lack Systematic Approach Tips for Enhancing Your Strategic Planning Process
Executives expressed frustration with their current strategic planning process. Issues include:
Steve Rutan and Denise Harrison have put together an afternoon workshop that will provide the tools you need to address these concerns. They have worked with hundreds of executives to develop a systematic approach that will enable your team to make better decisions during strategic planning. Steve and Denise will walk you through exercises for prioritizing your lists and steps that will reset and reinvigorate your process. This will be a hands-on workshop that will enable you to think about your business as you use the tools that are being presented. If you are ready for a Strategic Planning tune-up, select this workshop in your registration form. The additional fee of $695 will be added to your total.
2:00 - 5:00 pm
Female leaders face the same issues all leaders do, but they often face additional challenges too. In this peer session, we will facilitate a discussion of best practices and how to overcome common barriers to help women leaders be more effective within and outside their organizations.
Limited space available.
10:30 - 5:00 pm
General’s Retreat at Hermitage Golf Course
Sponsored by UBS
General’s Retreat, built in 1986 with architect Gary Roger Baird, has been voted the “Best Golf Course in Nashville” and is a “must play” when visiting the Nashville, Tennessee area. With the beautiful setting along the Cumberland River, golfers of all capabilities will thoroughly enjoy the golf, scenery and hospitality.
The golf outing fee includes transportation to and from the hotel, greens/cart fees, use of practice facilities, and boxed lunch. The bus will leave the hotel at 10:30 am for a noon shotgun start and return to the hotel after the cocktail reception following the completion of the round.
