The last three years presented the chief executive of Jack Henry with a rich consumer laboratory. “Don’t make me go through some crazy phone-dialing tree.”
Leaders must give the best of their talent attractive new options, helping them focus on their most significant strengths and gifts in ways that will benefit the company in the short and long term.
How to navigate the era of built to flip? Easy: don’t. ‘You’re building for the next owners, the next providers of capital,’ says Collins.