Activism Inside Out

Both Michael Dell of Dell and Andrew Liveris of Dow Chemical lead U.S.-based $60 billion technology-driven global enterprises. However, their jobs differ in a crucial way—one that may challenge the future vitality of all public companies in our celebrated free enterprise system. The same week that Dell celebrated the one-year anniversary of his firm’s $25 billion privatization, which allowed an escape from the short-term pressures of activist investors, Andrew Liveris’ strong performance was under a scorching activist attack.

No Good Deed Goes Unpunished
Ironically, at the close of November’s Dow Analyst Days, where Liveris won universal praise, he faced a vicious smear-campaign-style attack from the hedge fund Third Point LLC. This came despite the fact that over the past five years Liveris led Dow’s stock from just over $5 a share to more than $50 a share, as well as through a $8 billion share buyback and hefty dividend increase. Total shareholder returns outperformed the S&P 500 and chemical industry S&P on one-year, three-year and five-year bases. All this was matched by robust expansion in key markets and healthy employment growth.

“Privatization has unleashed the passion of our team members, who have the freedom to focus first on innovating for customers in a way that was not always possible when striving to meet the quarterly demands of Wall Street.”

Happily, the week ended in a peaceful détente, with Dow agreeing to add four new independent directors, including two candidates promoted by Third Point, a holder of two percent of Dow’s shares.

Prometheus Unshackled
In a similar vein, Dell survived a high-profile, distracting, hostile attack from “activist” investor Carl Icahn in 2013. The billionaire investor used TV interviews, social media tweets and open letters–notably one titled “Let the Desperate Dell Debacle Die”—to demonize CEO Michael Dell and his proposal to buy back and take private the company he had founded at age 19. Michael Dell summed up his view of Icahn’s antics in an interview with Forbes, “It’s a big poker game to him. It’s not about the customers. It’s not about the people. It’s not about changing the world. He doesn’t give a crap about any of that.”

After prevailing in the battle, Dell triumphantly led his company’s reinvigoration by transforming the way Dell designed, produced and distributed personal computers, laptops, tablet devices, servers, enterprise systems and cloud computing. Today, he continues to steer his company through bold moves into cloud computing, networks, data storage, analytics and services—including a six-year plan to spend $18 billion on 40 significant acquisitions in these spaces. The third quarter of 2014 found the company celebrating soaring results, with domestic shipments up roughly 20 percent while the industry overall was up just 4.3 percent.

However, the chief reason Michael Dell is envied by his peers these days is that privatization brought his firm a priceless unity of ownership, leadership and strategic mission. As he wrote in The Wall Street Journal, “Privatization has unleashed the passion of our team members, who have the freedom to focus first on innovating for customers in a way that was not always possible when striving to meet the quarterly demands of Wall Street.”

Dell remains, as always, his own company’s disrupter-in-chief. He sees his business not as a religion to be worshiped, but as a dynamic entity. Similarly, Liveris is known as an “internal activist” respected for his ability to continuously reinvent Dow. Both CEOs see great long-term value in their integrated businesses as a competitive edge and have fought short-term pressures to dismember their enterprises.

Financial vs. Market Capitalism
The lesson? Vigilant CEOs have a right, and even a duty, to resist self-motivated activism that adds nothing. It’s worth noting that it wasn’t so very long ago that investors who resorted to such antics were called by the less salubrious term “green mailers.”

Many healthy, nimble global businesses such as DuPont, PepsiCo and Time Warner have also wrestled with the costly strategic time and energy distraction of venomous activist investor campaigns. At the same time, many of these same activists successfully catalyzed important, timely value-enhancing strategic focus at firms such as HP, Home Depot, Yahoo!, Chesapeake Energy and Sotheby’s.

However, what has changed is that with 6,000 publicly listed corporations on our major exchanges and roughly 6,000 hedge funds bumping into each other, there is a grave danger. This danger is similar to the good-governance crusades post-Sarbanes Oxley. The tools used to punish the bad guys are too clumsily being employed to undermine the good guys. This can’t be good for long-term investors—or for the industrial base and economic health of this nation.

Jeffrey Sonnenfeld :Jeffrey Sonnenfeld is senior associate dean, leadership studies, Lester Crown professor of leadership practice, Yale School of Management, as well as president of the Yale Chief Executive Leadership Institute and author of The Hero’s Farewell and Firing Back.